Wholesale Terms and Conditions

If you'd like to enquire about being a stockist please contact Jess at hello@jessledesign.com

HOW TO ORDER:

You can order by sending us a list of products and quantities with your delivery address. Upon receiving your order, we will send you a digital invoice for the total charges with shipping. Payment to be made by bank transfer.

WHOLESALE PRICING:

All prices are listed in AU dollars. All authorised retailers will receive 50% off the RRP, plus the cost of shipping. Prices are subject to change without notice. 

OPENING ORDERS:

A minimum order of $100 is required on opening orders. Orders must be paid for before items are shipped out.

RE-ORDERS:

$100 minimum order is required for re-orders. 

CHANGES TO ORDERS:

Any changes or cancellation to orders must be emailed to hello@jessledesign.com within 48 hours.

METHOD OF PAYMENT:

Bank transfer.

DELIVERY & SHIPPING:

Though your shipment will likely go out sooner, please allow up to 1 week for your order to ship. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment, either via courier or AusPost.

BACK ORDERS:

Occasionally certain products may be out of stock. You will be notified of any items that are back ordered and if directed we will proceed to ship all items in stock from your order. Once an item is back in stock, we will ship it out immediately at our cost unless otherwise discussed.

DAMAGES / DEFECTS:

Please inspect all shipments immediately upon arrival. Please contact Jess at hello@jessledesign.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

RETURNS / EXCHANGES:

Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.

CONSIGNMENT:

At this time, we are not able to do consignment. 

PRODUCT IMAGES:

We are happy to supply high resolution images of our products for your website. We also please ask that you credit our work when sharing on any social media platform.

Thank you!